Services.We design elegant solutions with powerful technology. We listen to our customers and open up innovative choices using tried and tested methods. We are the IT infrastructure, unified communications and contact centre technology experts.
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IT and telecommunications and customer contact strategy consultants
Solution architecture and design
Technical experts in IP and IT systems
Technical product development, marketing, sales and business strategy
End user procurement and project management
Provision of Interim IT management, specialist and engineering resources
UK field service engineering
Supplier management advice and mediation
Software development and systems integration
Conference Programmes
Technical training
Solution architecture and design
Technical experts in IP and IT systems
Technical product development, marketing, sales and business strategy
End user procurement and project management
Provision of Interim IT management, specialist and engineering resources
UK field service engineering
Supplier management advice and mediation
Software development and systems integration
Conference Programmes
Technical training
IT and telecommunications strategy consultants
With over 20 years of experience working across many sectors we're able to advise and develop comprehensive IT and telecommunications strategies based around your business drivers and a thorough knowledge of technological advancements and changes in the external market place. We have proven project success in some of the earliest, most advanced and largest implementations of IT, Data Infrastucture, Cloud, telecommunications and contact centre, IP telephony (IPT), Unified Communications, Contact Centre and voice over IP (VOIP) converged solutions to date.
Solution architecture and design
We can deliver a full solution design service that meets all your needs, incorporating networking solutions, business systems, and systems integration. We also ensure that any solution takes into account compliance, security, availability and performance criteria and ensures compliance with both industry standards and your own internal IT and information management policies.
Technical experts in IP and IT systems
The combined background of our consulting team allows us to offer a depth and breadth of technical knowledge on the latest products and services. We have specialist knowledge of LAN, WAN, VSAT, IP telephony, voice over IP, wired and wireless IP networking, internet, security and e-business infrastructures and applications, open source and traditional business systems.
This is combined with experience of working in the end user environment so you can be assured we understand the importance of standards and systems integration, often overlooked by other organisations who can't see past the capabilities of the new products alone.
This is combined with experience of working in the end user environment so you can be assured we understand the importance of standards and systems integration, often overlooked by other organisations who can't see past the capabilities of the new products alone.
Technical product development, marketing, sales and business strategy
We provide advice to vendors and service providers on their product development strategies to ensure their offerings meet the needs of their customers and have the competitive edge by being a best of breed solution.
End user procurement and project management
Comprehensive programme management can be provided through all stages of a project, from requirements definition through the tender process and implementation management. With an in-depth knowledge of IT products and services we are able to ensure that our clients get the very best service and commercial terms from their chosen suppliers.
Provision of interim IT management, specialist and engineering resources
We can offer technically skilled and experienced IT management and engineering resources to undertake project work, supplement your existing IT team, provide training and skills transfer to your staff as part of new technology adoption or provide an interim solution in times of increased workload or seasonal activity.
UK field service engineering
Product installation, 2nd level support and field service can be provided to customers on behalf of product vendors and their resellers for both specialist systems and non UK based organisations allowing them to operate an effective and professional pre and post sales support service in the UK.
Supplier management advice and mediation
Customer and supplier relationships can be very difficult to manage especially when there is lack of understanding of each others business drivers and requirements. We can provide advice on how best to manage the relationship to both meet our clients' needs and ensure that a win-win solution is reached for all parties in the relationship.
Software development and systems integration
We can provide software development and systems integration to further leverage your investments in technology or fill the gaps that often exist in the requirements met by IT solutions.
Conference programmes
We regularly produce, deliver and provide speakers to provide independent content at industry events. We work with conference producers to define successfull events and can provide chair person, expert panel members and also have a compelling consulting clinic product that can be operated at your event.
Technical training
We offer a range of technology training programmes and can develop and deliver your bespoke training needs for both business, technologist, administration and end user audiences.