We are very pleased to tell you that we have worked with Ciptex to bring you Twilio Flex Contact Center into Microsoft Teams;
This integration can offer you;
This integration can offer you;
- Single Sign on of Twilio Flex and Teams via Azure AD
- Twilio flex agent interface embedded into Microsoft Teams
- 100% WebRTC call delivery, no need for soft phone installation on agents workstation.
- Support for Voice, Video, WebChat, SMS, WhatsApp, Secure payments & more....
- Fully native integration, supports Teams Client on Mac/PC Mobile and web versions.
- Can be fully customised to meet your needs