We are very pleased to tell you that we have worked with Ciptex to bring you Twilio Flex Contact Center into Microsoft Teams;
This integration can offer you;
  • Single Sign on of Twilio Flex and Teams via Azure AD
  • Twilio flex agent interface embedded into Microsoft Teams
  • 100% WebRTC call delivery, no need for soft phone installation on agents workstation.
  • Support for Voice, Video,  WebChat, SMS, WhatsApp, Secure payments & more....
  • Fully native integration, supports Teams Client on Mac/PC Mobile and web versions.
  • Can be fully customised to meet your needs
Please Contact Ciptex for more information.. ​